If you have a conference and it has been deactivated, it most likely means you scheduled a conference from your conference manager page for a specific date and time. The online scheduler creates a unique code for the moderator and participant for the one-time use scheduled call. Once the scheduled call is over, the scheduled…
Customer called in inquiring about a general conference line. They stated that they always have to schedule a conference in order to receive pin codes. While they were on their online account I walked them through the conference manager & view conference list & pointed out the “on-demand” conference line. I offered to send the…