November 10, 2006 by DByrd.

Customer - large retail chain - requested specific PINs for all their stores for easy tracking on conference calls. I have been emailed a list with the stores & corresponding store numbers. They want the store number to be part of the PIN.

This can easily be setup. If fact, we can add a customer access number and prompt for you at no additional charge. If you would like, we can print custom cards for your individual store(s)/location(s).

Want more info? 1.800.989.9239

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October 5, 2006 by DByrd.

Customer called in, fearing, that she would not be able to add a new conference line. I explained to her that she can have as many conference lines as she desires. She stated that she is very satisfied with her services & that we do a great job every time she calls customer service with meeting her needs.

Call us anytime you need more conferences!  1.800.989.9239

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August 7, 2006 by DByrd.

The customer first wanted to comment about our outstanding services. She stated that she finds our services extremely user friendly all the way around. This includes the usage of features, assistance with organizing conferences by providing additional conference lines with assigned moderator & participant codes, the online account manager & the ease of setting up a conference call. She just called in to add an additional conference line.

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August 4, 2006 by DByrd.

Received a call from a customer wanting to add a new conference line.  They did not know that their account can have as many unique conferences as they want.  The customer requested to add several unique conferences for the different departments at their organization.  We can add as many unique pairs of conference codes (what we call conferences) as you want or need - for instance utilize this distinction to keep track of usage per department, project or staff member.  These conferences will be visible via your Conference Manager.  You will also receive a physical card  for each conference on your account - or if you need multiple cards per conference, just ask!  1.800.989.9239

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July 20, 2006 by DByrd.

A customer called stating they are unable to find a place to add a new “On-Demand” conference to their account. We do not have the ability for end-users to add a new “On-Demand” conference at this time, however there is the ability to add a new “one-time-use” conference via the conference scheduler. Call us anytime to request a new set of “On-Demand” conference codes or even more wallet cards - 1.800.989.9239.

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