Customer – large retail chain – requested specific PINs for all their stores for easy tracking on conference calls. I have been emailed a list with the stores & corresponding store numbers. They want the store number to be part of the PIN. This can easily be setup. If fact, we can add a customer…
Customer called in, fearing, that she would not be able to add a new conference line. I explained to her that she can have as many conference lines as she desires. She stated that she is very satisfied with her services & that we do a great job every time she calls customer service with…
The customer first wanted to comment about our outstanding services. She stated that she finds our services extremely user friendly all the way around. This includes the usage of features, assistance with organizing conferences by providing additional conference lines with assigned moderator & participant codes, the online account manager & the ease of setting up…
Received a call from a customer wanting to add a new conference line. They did not know that their account can have as many unique conferences as they want. The customer requested to add several unique conferences for the different departments at their organization. We can add as many unique pairs of conference codes (what…
A customer called stating they are unable to find a place to add a new “On-Demand” conference to their account. We do not have the ability for end-users to add a new “On-Demand” conference at this time, however there is the ability to add a new “one-time-use” conference via the conference scheduler. Call us anytime…