There are a lot of cases where you may find that you need a little extra help from in the form of an operator assisted conference call. Recently, a customer called and spoke with one of the representatives, and our customer knew he wanted an operator on his conference call, but he didn’t know what…
One of the features of our conference call service is the ability to customize your conference codes to give specific permissions to people dialing into your conference call. Here are the six different kinds of codes you can use on your conference line. Conference Playback – This code type allows only for a participant to…
On your conference call, you can take questions one at a time by using the live Q&A feature on your account. In order to take questions, simply make sure that the conference call is in lecture mode. Lecture mode is enabled by clicking the “Lecture Mode” icon from the live call screen or by pressing…
Using a preconference is a helpful tool for conference calls that have important or multiple invited speakers. There are three ways to place your conference call into pre-conference mode. In pre-conference mode, those who used a moderator or speaker code to access the conference call will be able to speak to each other, without being…