Archive for November 5, 2006

Outdial

Customer called in to go over our out dial feature. I explained the procedure & everything turned out fine. She was having a hard time reading the instructions from our website & could not complete her out dial.

Follow these instructions to outdial to your participants in a conference call:

-Dial into your conference as a moderator
-Press *1 to open a separate line
-Dial the telephone number of the person you wish to place in your conference followed by the # key.
-When the person answers, press *2 to bring you and the new participant into the conference.
-If the desired participant does not answer their phone or you get their voicemail, press *3 to bring yourself back into the conference without the new participant.

Need more help? 1.800.989.9239

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