Customer – large retail chain – requested specific PINs for all their stores for easy tracking on conference calls. I have been emailed a list with the stores & corresponding store numbers. They want the store number to be part of the PIN. This can easily be setup. If fact, we can add a customer…
Customer called in to ask about our dial in play back feature. We covered the set up, organization of the conferences, play back controls, & charges. We also, covered the downloading of a recording. She was very pleased to know that everything is available to her from her online account. Once you have recorded a…
Customer called in to go over our out dial feature. I explained the procedure & everything turned out fine. She was having a hard time reading the instructions from our website & could not complete her out dial. Follow these instructions to outdial to your participants in a conference call: -Dial into your conference as…