Recording Playback Setup

Customer called in to get assistance with setting up recording & play back on his account. I walked him through the procedure from his online account.

Activating Record and Playback can be done from the AccuConference Customer Site:
-Log into the customer site online at www.AccuConference.com
-Click on Conference Manager, then View Conference List
-Select the conference you would like to change by clicking on the conference name.
-Click on “Edit” at the top right of the screen
-Scroll down until you see the option to check the boxes marked “Allow Conference Dialin Playback” and “Automatically Record Conference”. Check those boxes.
-Click Update

Questions? 1.800.989.9239

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