Customer called in to change his pin. I walked him through his online account to help him get more familiar with what it has to offer.
To change a conference code or PIN:
-Go to ‘Conference Manager’ and click on ‘View Conference List’
-Click on the name of your conference and scroll to the ‘Active PIN List’ at the bottom
-Click ‘(Rem)’ to the left of the conference code to delete the old code
-Click ‘Add PIN’ found directly above ‘Active PIN List’
-Name the new PIN
-Verify the PIN Style matches the style of the deleted PIN
-If desired, limit the PIN use
-Click ‘Add PIN’
Questions? 1.800.989.9239