Archive for October 11, 2006

Live, then recorded

Customer called in to request for one of her previously recorded conferences to be played into her live conference, this morning. I played the recording into her conference with no issues.

Playing a previously recorded conference into a live conference is easy from the customer admin site.
-Log into your customer account and from the Conference Manager Tab, click on View Conference List
-Click on the name of the live conference you wish to have
-Click the Edit button at the top right of the screen
-Choose from the drop down box which recording you would like recorded into your live conference then click Update.
-When you are on your call, use the online dynamic page to press the play button and play the previously recorded conference into your live conference

Call us with any questions: 1.800.989.9239

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