Customer called in to ask how he could set up a new participant pin code. I gave him the options of having me change the pin for him or having me walk him through the process. He preferred to go through the process for future needs.
Adding Conference Codes can be done directly from the customer admin site!
To add a conference code:
*Go to ‘Conference Manager’ and click on ‘View Conference List’
*Click on the name of your conference and scroll to the ‘Active PIN List’ at the bottom
*Click ‘Add PIN’ found directly above ‘Active PIN List’
* Name the new PIN
* Verify the PIN Style matches the style of the deleted PIN
*If desired, limit the PIN use
*Click ‘Add PIN’
Questions? Call 1.800.989.9239