Customer called in inquiring about a general conference line. They stated that they always have to schedule a conference in order to receive pin codes. While they were on their online account I walked them through the conference manager & view conference list & pointed out the “on-demand” conference line. I offered to send the account information to them, but they stated that the information provided was enough. You can also request wallet cards to be sent - these cards contain your conference codes and access numbers. From your conference manager, you can also update and add new conference codes.