Customer called in needing to schedule a conference call. Each account has at least one conference (set of codes) which can be used “on-demand” whenever a call is needed - these conferences can be seen on your Conference Manager page. You do have the ability to schedule a conference call, however this is not required unless the call will have more than 50 people in attendance. Call us anytime to setup a call over 50 people - 800-989-9239.